IBM Support

Physical Security

Question & Answer


Question

Physical Security

Answer

Physical Security

Site Security

IBM? uses extensive site-securitymeasures. Photo IDs and electronic keys are needed to access the datacenter location. In addition only authorized employees have accessto the data center which is staffed and monitored 24 hours per day.Finally IBM facilitiesare protected by state-of-the-art fire prevention and detection systems.

Hardware Redundancy

IBM dataprocessing storage communications and control hardware is duplicatedwith backup systems. IBM regularlyupdates its hardware to improve performance and service.

Business Recovery

Toprepare for a site emergency that might impair or destroy data centerprocessing capabilities IBM providesand regularly tests a business recovery system. This system can restorenetwork capabilities to an off-site backup data center within 48 hoursof an emergency.

Data Archival

IBM maintains a completebackup file of all transmissions. If a customer experiences a problemor loses data the data can be restored. This file also helps to ensuredata integrity in the event of hardware failure. Data is archivedonline for a period up to 35 days.

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Document Information

Modified date:
08 December 2018

UID

ibm10758675