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Permission denied error accessing a dynamic view through Apache on Windows

Troubleshooting


Problem

This technote details an error that occurs when using Apache™ on Microsoft® Windows® to serve an IBM® Rational® ClearCase® dynamic view for non-ClearCase Access over the web, along with instructions to resolve the problem.

Symptom


After setting up Apache on Windows to view the contents of a VOB through a dynamic view, the VOB root folder is seen as well as the contents of the VOB; however, attempts to open a file (which is read-only) returns a permission denied error.

The Apache error log (/var/log/httpd/error_log) contains the following entries:


[Mon Jun 07 20:55:43 2004] [error] [client 192.168.1.3] mod_mime_magic: can't read `/var/www/html/index.php'

[Mon Jun 07 20:55:43 2004] [error] [client 192.168.1.3] (13)Permission denied: file permissions deny server access: /var/www/html/index.php

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"View: Dynamic","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.16;2003.06.15;2003.06.14;2003.06.13;2003.06.12;2003.06.10;2003.06.01;2003.06.00;2002.05.00","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21230157

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