Troubleshooting
Problem
TIP process fails after running several days and could not be shutdown properly. The TIP process has to be abnormally terminated so that it may be restarted.
Symptom
SystemOut.log shows the following error:
Exception created : java.lang.OutOfMemoryError: PermGen space
Cause
Insufficiently configured MaxPermSize parameter value for TIP process.
Resolving The Problem
Change -XX:MaxPermSize=512m in the genericJvmArguments parameter of the jvmEntries stanza in the following file:
$TIPHOME/profiles/TIPProfile/config/cells/TIPCell/nodes/TIPNode/servers/server1/server.xml
For example, the XML element <jvmEntries> content in the above mentioned file may reflect below:
<jvmEntries
xmi:id="JavaVirtualMachine_1308167524049"
verboseModeClass="false"
verboseModeGarbageCollection="false"
verboseModeJNI="false"
initialHeapSize="512"
maximumHeapSize="1024"
runHProf="false"
hprofArguments=""
debugMode="false"
debugArgs="-Djava.compiler=NONE
-Xdebug
-Xnoagent
.
.
-Xrunjdwp:transport=dt_socket,server=y,suspend=n,address=15050"
genericJvmArguments="">
The genericJvmArguments setting may well be empty. If so, set it to the following:
genericJvmArguments="-XX:MaxPermSize=512m"
If there are existing values already configured, append -XX:MaxPermSize=512m to the argument:
genericJvmArguments="${PREVIOUS_CONTENT} -XX:MaxPermSize=512m"
As a general rule, the value should be set to a quarter of the maximum heap size (for example, the parameter maximumHeapSize="1024" in the above XML stanza).
Restart the TIP process upon the above change.
Product Synonym
webgui;tip
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Document Information
Modified date:
17 June 2018
UID
swg21571799