Troubleshooting
Problem
Setting the PERL5LIB or PERLLIB environment variables before executing any of the IBM® Rational® ClearCase® or ClearCase MultiSite® perl scripts may cause the script to fail.
Symptom
Setting the environment variables PERL5LIB or PERLLIB in the environment from which ClearCase processes are run, may result in run-time errors having to do with the ClearCase Perl interpreter finding the wrong versions of Perl modules.
Example from From the Windows Application Event Viewer log:
Application popup: ratlperl.exe - Unable To Locate Component : This
application has failed to start because perl58.dll was not found.
Re-installing the application may fix this problem.
[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Environment Variables","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;7.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Environment Variables","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
29 September 2018
UID
swg21119507