IBM Support

The PE software creates a liboracle.so library link to clntsh.o that does not exist.

Troubleshooting


Problem

During runtime, the workflow encountered an exception, sending a work item to the malfunction queue with the following error : Malfunction: [Err=d56d00dc] Database Stored Procedure call: invalid logon or connection [Dynamic Link to Oracle library /fnsw/lib/shobj/liboracle.so failed: 0509-022 Cannot load module /fnsw/lib/shobj/liboracle.so 0509-026 System error: A file or directory in the path does not exist.] [DbExecute] .

Symptom

This only happens with AIX on Oracle 10 where PE software creates a link for library /fnsw/lib/shobj/liboracle.so to $ORACLE_HOME/lib32/clntsh.o

With Oracle10 the IS does not use the Oracle client utilities to create clntsh.o as in Oracle9. The /fnsw/lib/shobj/liboracle.so file used for stored procedure execution, has a link to a library that does not exist. In Oracle 10, it should link to /$ORACLE_HOME/lib32/libclntsh.so

[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Process Manager","Platform":[{"code":"PF002","label":"AIX"}],"Version":"4.0.2","Edition":"Enterprise;Standard","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21312683

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