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Troubleshooting
Problem
After an upgrade of Docker Toolbox, Planning Analytics Workspace (PAW) will not start anymore. The log files include the following error message: SSL error: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:661)
Symptom
PAW will not start anymore. The PAW admin tool can not be started as well.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"Planning Analytics Workspace","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All PAW versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
Cognos TM1
Software version:
All PAW versions
Operating system(s):
Windows
Document number:
795089
Modified date:
09 May 2025
UID
ibm10795089
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