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Passive LIST and GET commands using FTPS to FileZilla server fails

Troubleshooting


Problem

Passive LIST and GET commands using FTPS to FileZilla server fails

Symptom

GIS 4.3 4320_BR99999_202633_204102

An FTPS business process in GIS connecting to FileZilla Server version using server authentication and passive mode transfers stopped working after application of 4320+hotfix.

Testing showed that ACTIVE transfers using SSL were fine, as well as non-SSL transfers.

FTP logs indicated that the passive data connection was being made out of order, and both client and server were waiting on the other for action.

Error Message

FileZilla server logs show:

(016974) 11/4/2009 10:33:38 AM - xxxxxxxxx (xxx.xxx.xx.xx)> PASV
(016974) 11/4/2009 10:33:38 AM - xxxxxxxxx (xxx.xxx.xx.xx)> 227 Entering Passive Mode (xx,xx,xx,xx,18,222)
(016974) 11/4/2009 10:33:38 AM - xxxxxxxxx (xxx.xxx.xx.xx)> TYPE A
(016974) 11/4/2009 10:33:38 AM - xxxxxxxxx (xxx.xxx.xx.xx)> 200 Type set to A
(016974) 11/4/2009 10:33:38 AM - xxxxxxxxx (xxx.xxx.xx.xx)> SSL connection for data connection established
(016974) 11/4/2009 10:33:38 AM - xxxxxxxxx (xxx.xxx.xx.xx)> NLST *
(016974) 11/4/2009 10:33:38 AM - xxxxxxxxx (xxx.xxx.xx.xx)> 150 Connection accepted
(016974) 11/4/2009 10:40:40 AM - xxxxxxxxx (xxx.xxx.xx.xx)> 421 Kicked by Administrator
(016974) 11/4/2009 10:40:40 AM - xxxxxxxxx (xxx.xxx.xx.xx)> disconnected.=

ftpclient.log shows:

[2009-11-04 09:36:19.027] DEBUG <FtpClient89> 000000000000 GLOBAL_SCOPE psclientcommon.Session.changeState(S) transitioning from state [NLST_INFO_SENT] to state [NLST_CONNECTED].
[2009-11-04 09:36:19.027] DEBUG <FtpClient89> 000000000000 GLOBAL_SCOPE State.invokeEntryExitHandler(IS,S) no method [handleNLST_INFO_SENTExit], skipping.
[2009-11-04 09:36:19.027] DEBUG <FtpClient89> 000000000000 GLOBAL_SCOPE State.invokeEntryExitHandler(IS,S) no method [handleNLST_CONNECTEDEntry], skipping.
[2009-11-04 09:36:19.027] DEBUG <FtpClient89> 000000000000 GLOBAL_SCOPE ControlConnection.processInput() exiting.
[2009-11-04 09:36:35.654] DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE TimeoutHandler.run() - timeout hit, but response already received. Ignoring...
[2009-11-04 09:36:38.564] DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE TimeoutHandler.run() - timeout hit, but response already received. Ignoring...
[2009-11-04 09:36:38.954] DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE TimeoutHandler.run() - timeout hit, but response already received. Ignoring...
[2009-11-04 09:43:20.779] DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE DataTransferAgent.closed(CC) entering with reasonCode=[CloseCode.EOF].
[2009-11-04 09:43:20.779] DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE DataConnection.ignoreEvents() entering ...
[2009-11-04 09:43:20.779] DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE DataConnection.ignoreEvents() exit.
[2009-11-04 09:43:20.779] DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE THREAD POOL STATS SINCE LAST REPORT: served=[45], avg wait=[0.00]ms, longest wait=[0]ms, poolsize=[1]
[2009-11-04 09:43:20.779] DEBUG <FTP-Client-Scheduler> 000000000000 GLOBAL_SCOPE DataTransferAgent.closed(CC) exiting.

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX7659

Document Information

Modified date:
16 June 2018

UID

swg21555274