IBM Support

PAM configuration for ValidateUser and Permission Denied

Troubleshooting


Problem

Debugging is often required to isolate the root cause of PAM authentication failures and to identify the configuration directive that is causing the authentication failure.

Symptom

The ValidateUser command generates entries in the InfoSphere Information Server installation log. indicating that the user name and password were successfully authenticated. However, you receive a “Permission denied” error.

Note: You must log in as the root user to run the ValidateUser command.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"8.5;9.1;11.3;11.5;11.7","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

swg21498491