IBM Support

"The page cannot be displayed ... You have attempted to execute a CGI, ISAPI... HTTP Error 403.1 - Forbidden: Execute access is denied" when running diagnostic website

Troubleshooting


Problem

I.T. Administrator is trying to troubleshoot a problem with the installation of Controller, and so launches the Controller server diagnostic website: http://servername/cognos8/controllerserver/ccrws.asmx The web page contains an error message.

Symptom

The page cannot be displayed
You have attempted to execute a CGI, ISAPI, or other executable program from a directory that does not allow programs to be executed.
--------------------------------------------------------------------------------

Please try the following:

Contact the Web site administrator if you believe this directory should allow execute access.
HTTP Error 403.1 - Forbidden: Execute access is denied.
Internet Information Services (IIS)

--------------------------------------------------------------------------------

Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search for the words HTTP and 403.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Configuring ISAPI Extensions, Configuring CGI Applications, Securing Your Site with Web Site Permissions, and About Custom Error Messages.
In the IIS Software Development Kit (SDK) or at the MSDN Online Library, search for topics titled Developing ISAPI Extensions, ISAPI and CGI, and Debugging ISAPI Extensions and Filters.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
08 May 2025

UID

swg21579454

Page Feedback