IBM Support

"The page cannot be displayed" when running system reports, caused by using 'localhost'

Troubleshooting


Problem

User attempts to generate one of the many pre-defined reports, such as the Account Structure Report and the web browser returns the following error.

Symptom

The page cannot be displayed.

The page you are looking for cannot be displayed because the page address is incorrect.
HTTP 405 - Resource not allowed
Internet Information Services

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1020014

Document Information

Modified date:
08 May 2025

UID

swg21345502