IBM Support

Packaging Utility does not work on Linux x86 64-bit

Troubleshooting


Problem

You install IBM Packaging Utility on a Linux x86 64-bit computer. You cannot start Packaging Utility. The version of Packaging Utility that you are using requires 32-bit library support when you install with a 64-bit version of IBM Installation Manager.

Symptom

Different symptoms occur depending on the version of Linux and shells that you use.

  • No feedback when you start Packaging Utility.
You start Packaging Utility from a Terminal window running a shell, and change the directory to the installation location of the IBMPU executable. You execute IBMPU. The command returns without providing feedback:
$ cd /opt/IBM/PackgingUtility
$ ./IBMPU
$

  • You receive the message: "no such file or directory"
$ ./IBMPU
bash ./IBMPU no such file or directory
$

  • You receive the message: "bad ELF interpreter"
$./IBMPU
./IBMPU bash: ./install: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

  • Check if Packaging Utility is 32-bit
Use the file command to identify a 32-bit executable:

$ file ./IBMPU
./IBMPU: ELF 32-bit LSB executable, Intel 80386, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 2.2.5, not stripped

  • Test the 32-bit Java Runtime Environment (JRE)
The IBMPU executable invokes a program written in Java. Verify that the 32-bit JRE does not run by changing to the jre folder and executing the java command with the -version parameter. Similar results as executing the ./IBMPU are shown:
$ cd /opt/IBM/PackgingUtility/jre/bin
$ ./java
bash: ./java no such file or directory
$ file ./java
./java: ELF 32-bit LSB executable, Intel 80386, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 2.2.5, not stripped

Cause

The required 32-bit libraries are not installed on the computer.

Resolving The Problem

To work around this issue, take one of the following actions:

  • Install a new instance of Packaging Utility version 1.6 and select the 64-bit package group.
  • Install the 32-bit libraries that are required to support a 32-bit program

The same techniques for resolving the Installation Manager issues also apply to the Packaging Utility, see Technote #1438776 Issues starting or running Installation Manager.

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Document Information

Modified date:
25 October 2021

UID

swg21609350

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