IBM Support

P8 FileNet Deployment Manager (FDM) errors when analyzing assets error for Workflows

Troubleshooting


Problem

Using P8 FileNET Deployment Manager to analyze assets, you get a class exception error.

Symptom

The following error will appear in the deployment.log when analyzing assets:


FNRPE2131090447E]RPC=pejb_getRosterNames failed to deserialize
parameters
Root cause:java.io.InvalidClassException:
filenet.vw.server.rpc.BaseRPCHeader; incompatible types for field
version
Name='SampleWorkflow', ID={C386337A-4DD4-4753-9297-238803129565},
Class=WorkflowDefinition
2015-01-28 10:26:58,774 DEBUG [ModalContext]
filenet_tracing.api.detail.com.filenet.apiimpl.meta.Cache - Cache miss:
scopeKey={uri=http://sea-ax0118.davita.com:9080/wsi/fncews40mtom/,
type=ObjectStore, guid={D77F8BCC-1574-483C-8E68-B201EA3047C0}},
subject=Subject:
Private Credential: com.filenet.apiimpl.wsi.WSICredential@b8c02e4

Cause

The issue is a mismatch between the Content Platform Engine (CPE) client and server jar files. FDM was not on the same CPE client patch level as the Content Platform Engine server.

Environment

CE 5.2.0.1 / Windows 2008 /

Diagnosing The Problem

Check the following:

  1. PE.jar file for CPE client which is located in the same directory as the installation for the CPE client. Use Winzip to view the pe-ver.properties file contained within the PE.jar file and check the version. /apps/ECM/FileNet/ContentEngine/lib/pe.jar
  2. Make sure the version that you see in the pe-ver.properties file matches the CE ping page for CE server.
  3. Check the PE.jar file for FileNET Deployment Manager as well. C:\IBM\FileNet\ContentEngine\tools\deploy\plugins\com.filenet.pecore_5.2.0

Resolving The Problem

Reinstall the CPE client to match CE server version.
Note: FileNet Content Platform Engine patches can be downloaded from Fix Central: http://www.ibm.com/support/fixcentral/

[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Content Engine","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21695779