IBM Support

"OutOfMemoryException: Insufficient memory to continue the execution of the program" error when using "Reports - Run" with Excel 2007 RTM

Troubleshooting


Problem

User clicks 'Reports - Run'. User selects a report, and runs it. User receives error message.

Symptom

Information
Standard Error
Number: 5
Source: ControllerProxyClient
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at FrReportS.ReportBookRepSetClass.SelectAll(String.....
<.....>
[OK]

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5;8.4;8.3","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
8.5, 8.4, 8.3

Operating system(s):
Windows

Document number:
136669

Modified date:
08 May 2025

UID

swg21433301

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