IBM Support

Order to restart Cognos Analytics servers in a distributed environment

Question & Answer


Question

What is the order to restart Cognos Analytics servers in a distributed environment?

Answer

Restarting the content store database server is not required but it does need to be up and running for the content manager to connect to it.

Stopping the servers:

  1. Gateway (if not a pure gateway server and has a dispatcher installed)
  2. Dispatchers (includes Planning Application and Job Servers)
  3. Secondary Content Managers (if applicable)
  4. Primary Content Manager

Restarting the servers, this is the same as above but in the reverse order:

  1. Primary Content Manager
  2. Secondary Content Managers (if applicable)
  3. Dispatchers (includes Planning Job and Application Servers)
  4. Gateway

Client machines with Framework Manager, Transformer, PowerPlay, Planning Analyst etc do not need to be restarted.

Related Information

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22002609