IBM Support

The Oracle Agent fails to connect Oracle Database with error ORA-12560 when multiple Oracle software installed

Troubleshooting


Problem

On windows platform, Oracle Agent can not connect to database with error message "ORA-12560:TNS:protocol adapter error"

[{"Product":{"code":"SS3JRN","label":"Tivoli Composite Application Manager for Applications"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITCAM Agent for Oracle - 5724B96OO","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.1;6.2;6.2.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21419940