Troubleshooting
Problem
While importing Contributor applications through the Deployment tool in the CAC, many errors are written to PlanningErrorLog.csv : Unable to open connection using connection string of Provider=OraOLEDB.Oracle;Data Source=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=hostname)(PORT=1521)))(CONNECT_DATA=(SID=tnsalias)));User ID=username;Password=*********; and timeout of 15 seconds. ORA-12519: TNS:no appropriate service handler found
[{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.1.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg22003478