IBM Support

Ora-04031 Unable to allocate bytes of shared memory

Troubleshooting


Problem

Oracle Error occurs when attempting to run a report against an Oracle datasource via SQL*Net.

Symptom


Error Message - Cognos 8 (English):

    RQP-DEF-0177 An error occurred while performing operation 'sqlOpenResult' status='-28'.
    UDA-SQL-0114 The cursor supplied to the operation "sqlOpenResult" is inactive.
    UDA-SQL-0107 A general exception has occurred during the operation "open result".
    ORA-04031: unable to allocate 81744 bytes of shared memory ("shared pool","with "ARBEITSPLATZGRUPPEN" a...","Typecheck heap","qry_text : qcpisqt")
    RSV-SRV-0042 Trace back:

Error Message - Cognos 8 (German):
    RQP-DEF-0177 Fehler beim Ausführen der Operation 'sqlOpenResult' Status='-28'.
    UDA-SQL-0114 Der für Operation "sqlOpenResult" angegebene Cursor ist nicht aktiv.
    UDA-SQL-0107 Allgemeiner Ausnahmefehler während der Operation "open result".
    ORA-04031: unable to allocate 81744 bytes of shared memory ("shared pool","with "ARBEITSPLATZGRUPPEN" a...","Typecheck heap","qry_text : qcpisqt")
    RSV-SRV-0042 Zurückverfolgen: . . .

Error Message - Impromptu (English):
    Error -9
    DMS-E-GENERAL, A general exception has occurred during operation prepare request
    ORA-04031 unable to allocate bytes of shared memory

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Historical Number

53081

Document Information

Modified date:
09 May 2025

UID

swg21348286