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ORA-03113: end-of-file on communication channel error when running report

Troubleshooting


Problem

The tabular model of a report is able to be tested, however when running the entire report, Cognos 10/Cognos Report issues the following error:

Symptom

UDA-SQL-0114 The cursor supplied to the operation 'sqlOpenResult' is inactive.
ORA-03113: end-of-file on communication channel
UDA-SQL-0023 The connection to the 'Oracle' database has been terminated due to an unrecoverable error.
RSV-SRV-0025 Unable to execute this request.
Trace back:
WPBIBusMethod.cpp(198): QSException: CCL_CAUGHT: WPBIBusMethod::runRequest
WPReportExecutionMethod.cpp(181): QSException: CCL_RETHROW: WPReportExecutionMethod::checkRequestForExceptions
WPExecuteRequestThread.cpp(169): QSException: WPExecuteRequestThread::checkException
WPEngine.cpp(1044): QSException:
WPController.cpp(263): QSException: CCL_RETHROW: WPController::executeRendering()
LWDataRetrievalEngine.cpp(756): QSException: CCL_RETHROW: LWDataRetrievalEngine::iterateResultSets

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Report Studio","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
30 April 2025

UID

swg21359000

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