IBM Support

Optional Intel software RAID is supported by Intel - IBM System x3620 M3

Troubleshooting


Problem

Intel provides all software support and fixes for Redundant Array of Independent Disks (RAID) issues and defects when Intel Software RAID is implemented on System x3620 M3, Type 7376.

Resolving The Problem

Source

RETAIN tip: H197036

Symptom

Intel provides all software support and fixes for Redundant Array of Independent Disks (RAID) issues and defects when Intel Software RAID is implemented on System x3620 M3, Type 7376.

Affected configurations

The system may be any of the following IBM servers:

  • System x3620 M3, type 7376, any model

This tip is not software specific.
This tip is not option specific.

Additional information

System x3620 M3, Type 7376, has an optional capability to enable Intel software RAID. This functionality requires additional software to be downloaded from Intel.

Intel provides the support for RAID issues when Intel software RAID is implemented. For RAID issues when booted into the Operating System (OS) and application, the user must work with the OS provider or Intel.

IBM provides the hardware warranty support such as replacing defective hard drives.

IBM may require problem determination without the Intel RAID enabled for some issues.

IBM supported RAID solutions would incorporate one of the following IBM hardware RAID adapters in the server:

  - ServeRAID-BR10il-V2 Option: 49Y4731
- ServeRAID M5015 Option: 46M0829
- ServeRAID M1015 Option: 46M0831

 

Document Location

Worldwide

Operating System

System x:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5084276

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