IBM Support

Optim Test Data Management Solution fails to extract data from Sybase database with error message: Unexpected response from internal component,RC:-1

Troubleshooting


Problem

Extracting data from Sybase database fails with the following error message in Extract Process Report: The Server process for the Extract Request has abnormally terminated. Unexpected response from internal component,RC:-1

Symptom

The trace file contains message like below:
System Error: Invalid Data Type Code
Aux Data:
Date/Time: 03/25/2014 18:18:16
Recursion: 0
RetCode: PST_SUCCESS(00000) Operation completed successfully
PN0DSQS0 dsqcsycr.c DSQLSybBindInputCols(01164-00010DB3)
PN0DSQ00 dsqcbcsr.c DSQLOpenCursor(00681-00003D52)
PN0DXX00 dxxcget.c DBKeyLookup(05569-0001FDDB)
PN0DXX00 dxxcget.c DXProcessStartTableInt(00530-0000CE06)
PN0DXX00 dxxcget.c DXProcessStartTable(01229-0000F840)
PN0DXX00 dxxcmain.c DXExtract(01047-0004BDC9)
PR0XTRC pswrxtrc.cpp XtrcWorker DoWork(06439-00022312)
PR0RCCI rtrccsvr.cpp RtRccWorkerThread Create(01132-0006246B)
PR0CTLS rtthread.cpp RtThread InitInstance(01706-001B025A)
mfc90u Unknown Unknown(?????-0009E288)
MSVCR90 Unknown Unknown(?????-0002342E)
MSVCR90 Unknown Unknown(?????-000234C2)
kernel32 Unknown Unknown(?????-00013672)
ntdll Unknown Unknown(?????-00039D6D)
ntdll Unknown Unknown(?????-00039D40)
Unknown Unknown Unknown(?????-FFFFFFFB)

[{"Product":{"code":"SSMLQ4","label":"IBM InfoSphere Optim Test Data Management Solution"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Test Data Management","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
08 July 2021

UID

swg21676269

Page Feedback