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'This operation has been canceled due to restrictions in effect on this computer' when running Standard Report

Troubleshooting


Problem

User clicks on 'maintain - account structure' report. User selects 'codes' and a form, and clicks 'preview'. Browser window opens as expected, and the report appears correctly in HTML format. User changes selection from 'HTML' to 'XLS'. A popup 'File Download' message appears, with the options 'OPEN', 'SAVE' and 'CANCEL'. User chooses OPEN. The Internet Explorer session now changes its view so that it appears to run Excel (with its cells etc.) embedded inside the IE browser screen. * However, it has a MIX (from both Excel & IE) of options inside the header (see screenshot below for an explanation).

Symptom

Restrictions
This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.
OK

NOTE: The above is different from the 'expected' formatting, where there is no header row (i.e. there is no 'file / edit / insert / format / tools / data / controller /window / help' menu row).

  • See below for example:

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1038556

Document Information

Modified date:
08 May 2025

UID

swg21372035

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