Troubleshooting
Problem
I.T. administrator is installing Controller on the application server. Administrator opens a Command Prompt Window, and changes directory to: c:\windows\Microsoft.NET\Framework\v2.0.50727 Administrator runs the following command: aspnet_regiis.exe /i Administrator receives an error message.
Symptom
Windows Package Manager
Operation failed with 0x8007000B
An attempt was made to load a program with an incorrect format.
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
8.5.1
Operating system(s):
Windows
Document number:
411265
Modified date:
08 May 2025
UID
swg21454214
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