IBM Support

OpenPages OP-00024 error when trying to create or save an object between certain times of the day

Troubleshooting


Problem

Users cannot save any changes to objects or create any new objects during certain times of the day (11pm – 11:59pm every day).

Symptom

Users cannot save any changes to objects or create any new objects during certain times of the day (11pm – 11:59pm every day). An error – OP-00024 will be displayed when this is attempted. This remains in effect for exactly 1 hour per day, whilst every other part of the system functions as normal.

[{"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Operational Risk Management","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"6.2;6.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS4PJS","label":"IBM OpenPages on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21657499