IBM Support

Opening an RTC Eclipse client results in Invalid Password error message

Troubleshooting


Problem

Attempts to open an IBM Rational Team Concert Eclipse client results in Secure storage password pop-up window showing 'Invalid Password' error

Symptom

The problem is observed when 'save password' option is checked but 'password' field remains empty.

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Eclipse","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0;4.0.0.1;4.0.1;4.0.2;4.0.3;4.0.4;4.0.5;4.0.6","Edition":"Standard","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21672799