IBM Support

Opening a module results in the error Lock request timed out

Troubleshooting


Problem

Unable to open a module in IBM Engineering Requirements Management DOORS® that results in an error message "Lock request timed out"

Symptom

Unable to open a module

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000CiplAAC","label":"ERM DOORS-\u003EModule level"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

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Document Information

Modified date:
31 December 2023

UID

swg21396976