Troubleshooting
Problem
This technote identifies an issue that can occur where starting IBM Rational ClearCase (CC) Help or the Tutorial from within the ClearCase Homebase does not work. No error message appears and nothing happens.
Symptom
Clicking ClearCase Help or Tutorial from within ClearCase Homebase does not work. There is no error reported, and nothing else happens.
[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"GUI","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.1;7.1.2;8.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
07 November 2019
UID
swg21376437