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One User Errors when Opening an Elist for one Contributor Application: Com object method returns error code: 0x80004005; E_FAIL (Unspecified error)

Troubleshooting


Problem

One User errors when opening an Elist for one Contributor application: Com object method returns error code: 0x80004005; E_FAIL (Unspecified error)

Symptom

'Com object method returns error code: 0x80004005; E_FAIL (Unspecified error)
Source: <SupplementalInfo>Source<epcF::default::epNodeModel.cpp::open::110</Source><ErrorGuid>
The rest of error refers to actual machine info.

Scroll further down in the error and the following is found:
Description: Failed HRESULT [0x80004005] :Unable to execute cache query 'insert data where key is '{elist guid}'

[{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos Planning

Software version:
10.1.1

Operating system(s):
Windows

Document number:
234169

Modified date:
09 May 2025

UID

swg21650054

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