Troubleshooting
Problem
CountryCode (User field from Okta) is being used for Content Language setting on Cognos. Environment has been setup as per this document: https://www.ibm.com/communities/analytics/cognos-analytics-blog/adminis…
Symptom
The issue is for example Cognos is reading AR as language Arabic, instead of AR for country Argentina.
Another problem is that the users cannot manually change the Content Language on their profile in Cognos. Everytime they login back, the language is set back to Arabic. Same thing with users in Panama (country code PA) have their content language set to Punjabi. It should be Spanish.
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Portal v11x","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.9;11.0.8","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
01 May 2025
UID
swg22015950