IBM Support

ObjectStore operation failed error when committing a batch with IBM FileNet Capture Shared Content Engine Repository

Troubleshooting


Problem

Any batch committed to the IBM FileNet Capture Shared Content Engine Repository will encounter an error with: Capture ContentEngine RIL Error ObjectStore 'SaveBatch' operation failed for all documents in the Capture batch 'xxxxxxxx'. HResult: 0x800710d9 Unable to read from or write to the database.

Symptom

When the batch is committed, it takes a couple of minutes before control returns with the error dialog box.

[{"Product":{"code":"SSNVMX","label":"FileNet Capture"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Capture Professional","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.1","Edition":"Professional","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21408078