IBM Support

ObjectServer failed to start with a 'service already running' error.

Troubleshooting


Problem

When restarting an existing object server - it fails with "Failed to register server's PID. (-100:pid file exists, service already running)" - how to fix it?

Symptom

The log in $NCHOME/omnibus/log/<osname>.log will contain following errors:
In this example - the ObjectServer name is - "OSFOR37:.

2011-01-26T10:35:41: Debug: D-ETC-004-050: THREAD MGR: thread Request Thread (0x80783a0) running
2011-01-26T10:35:41: Error: E-STK-102-013: [nstk]: OSFOR37: Failed to register server's PID. (-100:pid file exists, service already running)
2011-01-26T10:35:41: Debug: D-OBJ-105-003: ObjectServer shutdown handler invoked.

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21460964