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Object reference not set to an instance of an object error when closing the batch in IBM FileNet Capture ADR Document Review

Troubleshooting


Problem

When pressing F10 to merge the last document and close the batch in ADR Document Review, a Microsoft .NET framework error occurs.

Symptom

The reported error is:
Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue.

Object reference not set to an instance of an object.

[{"Product":{"code":"SSNVMX","label":"FileNet Capture"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Capture ADR","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2;5.1;5.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

More support for:
FileNet Capture

Software version:
5.2, 5.1, 5.0

Operating system(s):
Windows

Document number:
406603

Modified date:
28 April 2025

UID

swg21430400