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Object Manager Loader errors encountered when loading I18N international strings after upgrade to OpenPages 7.4 - DB2 databases only

Troubleshooting


Problem

For OpenPages systems that have migrated from Oracle to DB2; Qualifying systems may be missing several DB2 specific error messages that have not been added to the ERROR_MESSAGES table in the OpenPages database as a matter of migration.  

As a result, a missing object error may occur when loading the international strings for the associated messages.

Symptom

You may encounter errors like the following, when loading all locales for the db2-error-strings; 
############
  1120 processed
  1130 processed
  Loader EXCEPTION (Line: 1163 Column: 19): An unexpected exception occurred. Please see ObjectManager.log for details.
  Error Message: OP-00109: Object not found. [TRUYSQYJ90DQ]
  1139 total
  Error Strings processed: 1,139 (1,139 updated)
  Total Objects processed: 1,139                                                                                                          
  Total Validation Errors: 0
  Total Exceptions: 1

 

In the objectmanager.log;  It shows an object 'not found' when it tries to run the string for all locales;   

############

24 May 2018 11:15:13,141                                                                                                                                                                                                                                                                                                                       

INFO ConfigurationManager on system_name
  Loading OpenPages Configuration (de_DE/db2-error-strings-de_DE) from folder: /app/OpenPages/installer/migration/upgrade/addon_module/loaderdata               as OpenPagesAdministrator ...
  [P=844519:O=0:CT](ConfigurationManager.java:8135)

24 May 2018 11:15:13,271
ERROR ConfigurationManager on system_name
Loader EXCEPTION (Line: 1163 Column: 19): An unexpected exception occurred.
[P=844519:O=0:CT](ConfigurationManager.java:8077)

EXCEPTION : com.openpages.aurora.service.common.ObjectNotFoundException
ERROR CODE : OP-00109
LEVEL : 2
ERROR # : TRUYSQYJ90DQ
TIMESTAMP : 2018-05-24 11:15:13
MESSAGE : Object not found.
TOKEN : 104361;6;OpenPagesAdministrator
at com.openpages.aurora.service.admin.i18n.I18NManager.updateStrings(I18NManager.java:675)
at com.openpages.aurora.service.admin.AdminServiceManager.updateI18NStrings(AdminServiceManager.java:337)
at com.openpages.aurora.service.admin.AdminServiceBean.updateI18NStrings(AdminServiceBean.java:266)
at sun.reflect.GeneratedMethodAccessor286.invoke(Unknown

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS4PJS","label":"IBM OpenPages with Watson on Cloud"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS4PJS","label":"IBM OpenPages with Watson on Cloud"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
01 October 2020

UID

ibm10716161

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