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NZSTART Failed with clnt_create: RPC: Program not registered - Puredata System for Analytics

Troubleshooting


Problem

NPS fail to start [nz@host1 nz]$ nzstart -i clnt_create: RPC: Program not registered ERROR: Export directory '/nz/export' is not exported NPS exits right away..

Symptom

NPS fails after mount NFS server/file

Cause

rpcbind could be hung or not responsive when NPS tries to mount /nz/export file between the host and the blades.

Diagnosing The Problem

1- confirm if the /nz/export file is mounted between the host and the blades.

showmount -e 


[root@host1]# showmount -e
Export list for host1:
/nz/export 10.0.0.2/16

2- Confirm that the /etc/exports file is populated with the correct data.

root@host1~]# cat /etc/exports
# NPS setup -- do not edit below this line -- NFS
/nz/export 10.0.0.2/16(rw,async,insecure,anonuid=500,anongid=500)
# NPS setup -- do not edit above this line -- NFS

Resolving The Problem

1- Restart rpcbind and NFS services

[root@-host1 ˜]# service rpcbind restart
Stopping rpcbind: [ OK ]
Starting rpcbind: [ OK ]
[root@host1 ˜]# service nfs restart
Shutting down NFS daemon: [ OK ]
Shutting down NFS mountd: [ OK ]
Shutting down NFS quotas: [ OK ]
Starting NFS services: [ OK ]
Starting NFS quotas: [ OK ]
Starting NFS mountd: [ OK ]
Stopping RPC idmapd: [ OK ]
Starting RPC idmapd: [ OK ]
Starting NFS daemon: [ OK ]
[root@q25-4-ha1 ˜]# logout
[nz@q25-4-ha1 ˜]$ nzstart

2- restart NPS

[nz@host1 ˜]$ nzstart

(startupsvr) Info: NZ-00022: --- program 'startupsvr' (18615) starting on host 'q25-4-ha1'

[{"Product":{"code":"SSULQD","label":"IBM PureData System"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Database","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0.0","Edition":"Edition Independent","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
25 September 2020

UID

swg21902575