IBM Support

Numeric Error Codes - PC Server 310

Troubleshooting


Problem

Numeric Error Codes In the following index "X" can represent any number:

Resolving The Problem


Numeric Error Codes

In the following index "X" can represent any number:

Error Code FRU/Action
000
SCSI Adapter not enabled.		 1. Be sure adapter device and Bus Master fields are enabled in PCI configuration program. See documentation shipped with computer.
02X 1. SCSI Adapter
08X
Check SCSI terminator installation.		 1. SCSI Cable
2. SCSI Terminator
3. SCSI Device
4. SCSI Adapter
101
Interrupt failure.		 1. System Board
102
Timer error		 1. System Board
106 1. System Board
110
System Board parity error		 1. Memory Module
2. System Board
111
I/O channel parity error.		 1. Reseat adapters
2. Any Adapter
3. System Board
114
External ROM checksum error.		 1. Memory Module
2. System Board
129
Internal cache test error		 1. Processor
2. L2 Cache Memory
3. System Board
151
Real-time clock failure		 1. System Board
161
Bad CMOS battery		 1. Run setup
2. Clock Battery See "Battery Notice".
162
And unable to run diagnostics		 1. Diskette Drive
2. System Board
3. Diskette Drive Cable
162 1. Run Setup
2. Clock Battery (See "Battery Notice").
3. System Board
163
Clock not updating or invalid time set.		 1. Time and Data Set?
2. Clock Battery (See "Battery Notice").
3. System Board
164
POST detected a base memory or extended memory size mismatch error.		 1. Run Setup. Check System Summary menu for memory size change. (See "Setup Program").
2. Run the Extended Memory Diagnostic tests.
17X,18X 1. C2 Security
175 1. Riser Card
2. System Board
176 1. Covers were removed from the computer.
177
Corrupted Administrator Password.		 1. Riser Card
2. System Board
178 1. Riser Card
2. System Board
183 1. Enter the administrator password
184
Password removed due to check-sum error		 1. Enter new password
185
Corrupted boot sequence		 1. Set configuration and reinstall the boot sequence.
186 1. Riser Card
2. System Board
189 1. More than three password attempts were made to access the computer.
1XX
Not listed above		 1. System Board
201
Memory data error		 1. Memory Module
2. System Board
225 1. Unsupported Memory
229
External cache test error		 1. L2 Cache Memory
2. System Board
262
POST detected a base memory or extended memory type error.		 1. Run Setup. Check Systems Summary menu for memory type change. (See "Setup Program").
2. Run the Extended Memory Diagnostic tests.
301 1. Keyboard
2. Keyboard Cable
3. System Board
303 With an 8603 error 1. Mouse
2. Keyboard
3. Keyboard Cable
4. System Board
3XX
Not listed above.		 1. Keyboard
2. Keyboard Cable
3. System Board
5XX 1. Display Adapter(if installed)
2. System Board
601 1. Diskette Drive A
2. Diskette Drive Cable
3. System Board
604
And unable to run diagnostics.		 1. Diskette Drive A
2. Diskette Drive Cable
3. System Board
604
And able to run diagnostics.		 1. Diskette Drive B
2. Diskette Drive Cable
3. System Board
605
POST cannot unlock the diskette drive.		 1. Diskette Drive
2. Diskette Drive Cable
3. System Board
662 1. Diskette drive configuration error or wrong diskette drive type, run Set Configuration.
6XX
Not listed above. 		1. Diskette Drive
2. System Board
3. External Drive Adapter
4. Diskette Drive Cable
5. Power Supply
762
Math coprocessor configuration error.		 1. Run Setup
2. Math Coprocessor
3. System Board
7XX
Not listed above.		 1. Math Coprocessor
2. System Board
962
Parallel port configuration error.		 1. Run Configuration
2. Parallel Adapter(if installed)
3. System Board
9XX 1. Printer
2. System Board
1047 1. 16-Bit AT Fast SCSI Adapter
107X
Check SCSI terminator installation.		 1. Check SCSI terminator installation.
2. SCSI Cable
3. SCSI Terminator
4. SCSI Device
5. SCSI Adapter
1101
Serial connector error, possible system board failure.		 1. Run Advanced Diagnostics
1101, 1102, 1106,
1108, 1109		 1. System Board
2. Any Serial Device
1107 1. Communications Cable
2. System Board
1102
Card selected feedback error.		 1. Run Advanced Diagnostics
1103
Port fails register check.		 1. Run Advanced Diagnostics
2. System Board
1106
Serial option cannot be turned off.		 1. Run Advanced Diagnostics
2. System Board
1107 1. Serial Device Cable
2. System Board
1110
Register test failed.		 1. Run Advanced Diagnostics
2. System Board
1116
Interrupt error.		 1. Run Advanced Diagnostics
1117
Failed baud rate test.		 1. Run Advanced Diagnostics
1162
Serial port configuration error.		 1. Run Configuration
2. Serial Adapter(if installed)
3. System Board
11XX
Not listed above.		 1. System Board
1201 1. System Board
2. Any Serial Device
1202, 1206, 1208,
1. Dual Async Adapter/A
2. System Board
3. Any Serial Device
1207 1. Communications Cable
2. Dual Async Adapter/A
13XX 1. Game Adapter
1402
Printer not ready. 		Information only
1403
No paper error, or interrupt failure.		 Information only
1404
System board timeout failure.		 1. Run Advanced Diagnostics
1405
Parallel adapter error.		 1. Run Advanced Diagnostics
1406
Presence test error.		 1. Run Advanced Diagnostics
14XX
Not listed above.
Check printer before replacing system board.		 1. Printer
2. System Board
15XX 1. SDLC Adapter
1692
Boot sequence error.		 1. Run FDISK to ensure at least one active partition is set active.
16XX 1. 36/38 Workstation Adapter
1762
Hard disk drive configuration error.		 1. Run Configuration (See ¨Setup Program´.)
1780 (Disk Drive 0)
1781 (Disk Drive 1)
1782 (Disk Drive 2)
1783 (Disk Drive 3)		 1. See ¨Power Supply´.
2. Hard Disk Drive
3. System Board
4. Hard Disk Cable
5. Power Supply
1962
Boot sequence error.		 1. Possible hard disk drive problem, see ¨Hard Disk Drive Boot Error´.
209X 1. Diskette Drive
2. Diskette Cable
3. 16-bit AT Fast SCSI Adapter
20XX
Not listed above		 1. BSC Adapter
2. Riser Card
21XX 1. SCSI Device
2. 16-bit AT Fast SCSI Adapter
3. Alternate BSC Adapter
4. Riser Card
2401, 2402
If screen colors change.		 1. Display
2401, 2402
If screen colors are OK.		 1. System Board
2. Display
2409 1. Display
2410 1. System Board
2. Display
2462
Video memory configuration error. 		1. Run Configuration
2. Video Memory Modules
3. Video Adapter(if installed)
4. System Board
3015, 3040
Check for missing wrap or terminator plug on the adapter.		 1. Network Attached?
2. LF Translator
3. Cable Problem
4. PC Network Adapter
5. Riser Card
30XX 1. PC Network Adapter
2. LF Translator
3. Cable Problem?
4. Riser Card
3115, 3140 1. Network Attached?
2. LF Translator
3. Alternate PC Network-Adapter
4. Cable Problem
5. Riser Card
31XX 1. Alternate PC Network Adapter
2. LF Translator
3. Cable Problem?
4. Riser Card
36XX 1. GPIB Adapter
2. Riser Card
38XX 1. DAC Adapter
2. Riser Card
4611, 4630 1. Multiport/2 Interface
Board
2. Multiport/2 Adapter
4612, 4613 4640, 4641 1. Memory Module Package
2. Multiport/2 Adapter
4650 1. Multiport Interface Cable
46XX
Not listed above.		 1. Multiport/2 Adapter
2. Multiport/2 Interface
Board
3. Memory Module
5600 1. Financial System
2. Controller Adapter
5962
CD-ROM configuration error.		 1. Run Configuration
2. CD-ROM Drive
3. CD-ROM Adapter
4. System Board
62XX 1. 1st Store Loop Adapter
2. Adapter Cable
63XX 1. 2nd Store Loop Adapter
2. Adapter Cable
64XX 1. Network Adapter
71XX 1. Voice Adapter
74XX 1. Display Adapter(if installed)
2. Riser Card
76XX 1. Page Printer Adapter
78XX 1. High Speed Adapter
79XX 1. 3117 Adapter
80XX 1. PCMCIA Adapter
84XX 1. Speech Adapter
2. Speech Control Assembly
3. Riser Card
8601, 8602 1. Pointing Device (Mouse)
2. System Board
8603, 8604 1. System Board
2. Pointing Device (Mouse)
86XX
Not listed above		 1. Mouse
2. System Board
89XX 1. PC Music Adapter
2. MIDI Adapter Unit
3. Riser Card
91XX 1. Optical Drive
2. Adapter
96XX 1. SCSI Adapter
2. Any SCSI Device
3. System Board
10101, 10102, 10104
10105, 10106, 10107
10108, 10109, 10111
10112, 10113, 10114
10115, 10116		 1. Have customer verify correct operating system device drivers are installed and operational.
2. Modem
10103, 10110, 101171 1. System Board
2. Data/Fax Modem
10117
Not listed above.		 1. Check system speaker
2. Check PSTN cable
3. External DAA (if installed)
4. Modem
10118 1. Run Diagnostics and verify the correct operation of the modem slot
2. Modem
10119 1. Diagnostics detected a non-IBM modem
2. Modem
10120 1. Check PSTN Cable
2. External DAA (if installed)
3. Modem
10132, 10133, 10134
10135, 10136, 10137
10138, 10139, 10140
10141, 10142, 10143
10144, 10145, 10146
10147, 10148, 10149
10150, 10151, 10152		 1. Modem
10153 1. Data/Fax Modem
2. System Board
101XX
Not listed above.		 1. Modem Adapter/A
2. Data/Fax Modem
3. System Board
10450, 10451, 10490
10491, 10492, 10499
Read/write error.		 1. Run Advanced Diagnostics
2. Riser Card
3. Hard Disk Drive
4. System Board
10452
Seek test error.		 1. Run Advanced Diagnostics
10453
Wrong drive type?		 Information only
10454
Sector buffer test error.		 1. Run Advanced Diagnostics
10455, 10456
Controller error.		 1. Run Advanced Diagnostics
10459
Drive diagnostic command error.		 Information only
10461
Drive format error		 1. Run Advanced Diagnostics
10462
Controller seek error.		 1. Run Advanced Diagnostics
10464
Hard Drive read error.		 1. Run Advanced Diagnostics
10467
Drive non fatal seek error.		 1. Run Advanced Diagnostics
10468
Drive fatal seek error.		 1. Run Advanced Diagnostics
10469
Drive soft error count exceeded.		 1. Run Advanced Diagnostics
10470, 10471, 10472
Controller wrap error.		 1. Run Advanced Diagnostics
10473
Corrupt data. Low level format might be required.
 Information only
10480 1. Hard Disk Drive (ESDI)
2. Drive Cable
3. System Board
10481
ESDI drive D seek error.		 1. Run Advanced Diagnostics
10482
Drive select acknowledgement bad.		 1. Run Advanced Diagnostics
106X1 1. Check Configuration
2. Ethernet Adapter
10635 1. Power-off computer, wait ten seconds; then power-on the computer.
2. Ethernet Adapter
10651, 10660 1. Check Cables
2. Ethernet Adapter
106XX
Not listed above.		 1. Ethernet Adapter
107XX 1. 5.25-inch External Diskette Drive
2. 5.25-inch Diskette Drive Adapter/A
109XX
Check the adapter cables.		 1. ActionMedia Adapter/A
2. System Board
112XX
This adapter does not have cache. 		1. SCSI Adapter
2. Any SCSI Device
3. System Board
119XX 1. 3119 Adapter
121XX 1. Modem Adapter
2. Any Serial Device
3. System Board
136XX 1. ISDN Primary Rate Adapter
2. System Board
137XX 1. System Board
141XX 1. Realtime Interface Coprocessor Portmaster Adapter/A
143XX 1. Japanese Display Adapter
2. System Board
14710, 14711 1. System Board Display Adapter
2. Adapter Video Memory
148XX 1. Display Adapter
14901, 14902
1491X, 14922		 1. Display Adapter
2. System Board
3. Display (any type)
14932 1. External Display
2. Display Adapter
16101 1. Riser Card Battery (See 'Battery Notice')
161XX 1. FaxConcentrator Adapter
164XX 1. 120MB Internal Tape Drive
2. Diskette Cable
3. System Board
16500 1. 6157 Tape Attachment Adapter
16520, 16540 1. 6157 Streaming Tape Drive
2. 6157 Tape Attachment Adapter
166XX, 167XX 1. Token Ring Adapter
2. System Board
3. Riser Card
18001 to 18029 1. Wizard Adapter
2. Wizard Adapter Memory
18031 to 18039 1. Wizard Adapter Cable
185XXXX 1. DBCS Japanese Display Adapter/A
2. System Board
20001 to 20003 1. Image Adapter/A
Image-I Adapter/A
2. Memory Module DRAM, VRAM
20004 1. Memory Module
DRAM, VRAM
2. Image Adapter/A
Image-I Adapter/A
20005 to 20010 1. Image Adapter/A
Image-I Adapter/A
2. Memory Module DRAM, VRAM
200XX
Not listed above.		 1. Image Adapter/A
Image-I Adapter/A
2. Memory Module DRAM, VRAM
3. System Board
20101 to 20103 1. Printer/Scanner Option
2. Image Adapter/A
3. Memory Module DRAM, VRAM
20104 1. Memory Module DRAM, VRAM
2. Printer/Scanner Option
3. Image Adapter/A
20105 to 20110 1. Printer/Scanner Option
2. Image Adapter/A
3. Memory Module
DRAM, VRAM
Image Adapter/A Memory Test failure indicated by graphic of adapter. 1. Replace memory module (shown in graphic.)
206XX 1. SCSI-2 Adapter
2. Any SCSI Device
3. System Board
208XX
Verify there are no duplicate SCSI ID settings on the same bus.		 1. Any SCSI Device
210XX XX
Internal bus, size unknown.

210XXX1
External bus, size unknown.		 1. SCSI Hard Disk Drive
2. SCSI Adapter or System Board
3. SCSI Cable
4. SCSI ID Switch
(on some models)
Tape Drive amber LED remains on. 1. Tape Drive
2. SCSI Cable (internal)
3. SCSI Adapter or System Board
Tape Drive green ¨in use´ LED fails to come on. 1. Tape Drive
2. SCSI Adapter or System Board
3. SCSI Cable (internal)
SCSI Cable (external)
Tape automatically ejected from drive. 1. Tape Cassette
2. Drive
SCSI ID on rotary switch does not match SCSI ID set in
configuration. Verify drive switches inside cover are set to zero.		 1. Rotary Switch Circuit Board
2. Circuit Board Cable
3. Tape Drive
Tape sticks/breaks in drive. Verify that the tapes used meet ANSI standard X3B5. 1. Tape Cassette
212XX 1. SCSI Printer
2. Printer Cable
213XX 1. SCSI Processor
214XX 1. WORM Drive
215XXXC
215XXXD
215XXXE
215XXXU
If an external device, and power-on LED is off, check external voltages.		 1. CD-ROM Drive I
CD-ROM Drive II
Enhanced CD-ROM Drive II
Any CD-ROM Drive
2. SCSI Cable
3. SCSI Adapter or System Board
216XX 1. Scanner
217XX
If an external device, and power-on LED is off, check external voltages.		 1. Rewritable Optical Drive
2. SCSI Adapter or System Board
3. SCSI Cable
218XX
Check for multi CD tray, or juke box.		 1. Changer
219XX 1. SCSI Communications
Device
24201 Y0, 24210 Y0
Be sure wrap plug is attached.		 1. ISDN/2 Adapter
2. ISDN/2 Wrap Plug
3. ISDN/2 Communications Cable
273XX 1. 1Mbps Micro Channel Infrared LAN Adapter
27501, 27503
27506, 27507		 1. ServerGuard Adapter
2. System Board
27502, 27504, 27510
27511, 27533, 27534
27536, 27537		 1. ServerGuard Adapter
27509 1. Remove redundant adapters, run Auto Configuration program,then retest.
27512 1. WMSELF.DGS diagnostics file missing.
2. WMSELF.DGS diagnostics file incorrect.
27535 1. 3V Lithium Backup Battery
2. ServerGuard Adapter
27554 1. Internal Temperature out of range
2. ServerGuard Adapter
27555, 27556 1. ServerGuard Adapter
2. Power Supply
27557 1. 7.2V NiCad Main Battery Pack
2. ServerGuard Adapter
27558, 27559
27560, 27561		 1. PCMCIA Type II Modem
2. ServerGuard Adapter
27562 1. External Power Control not connected
2. External Power Control
3. ServerGuard Adapter
27563, 27564 1. External Power Control
2. ServerGuard Adapter
275XX 1. Update Diagnostic Software
27801 to 27879 1. Personal Dictation System Adapter
2. System Board
27880 to 27889 1. External FRU (Speaker, Microphone)
999030X
Hard disk reset failure. 		Possible hard disk drive problem, see ¨Hard Disk Drive Boot Error´.

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1DDSE-44JQQN

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