Troubleshooting
Problem
After editing the TIP banner in Tivoli Integrated Portal, per the TIP Customization guide, the user name is shown as null in the Banner.
Symptom
The TIP banner shows the following: Welcome null and then the user name :
Cause
The customization edits corrupted the customizationProperties.xml file.
Resolving The Problem
Restore to a backup copy of the customizationProperties.xml file.
[{"Product":{"code":"SSRLR8","label":"Tivoli Components"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Tivoli Integrated Portal (TIP)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"2.2","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
More support for:
Tivoli Components
Software version:
2.2
Operating system(s):
AIX, Linux, Solaris, Windows
Document number:
246851
Modified date:
17 June 2018
UID
swg21680938
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