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"The user is already authenticated in all available namespaces" when logon to Controller, caused by changing NAMESPACE ID value

Troubleshooting


Problem

User launches Controller. User receives error message.

Symptom

CAM-AAA-0135
The user is already authenticated in all available namespaces.



TIP: In some environments (for example later/newer versions of Controller), the error message may mention 'AAA-AUT-0013' instead of 'CAM-AAA-0135'.

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm10998204