Troubleshooting
Problem
A link station fails to start. The sna.err log records the following GDLC error: cannot find the remote name (-920).
Symptom
A link station fails to start.
The sna.err log records contain the following:
The system errpt records contain the following:
The sna.err log records contain the following:
- 2008-02-06 08:20:59 EST 1536-13(0-10) E (testlab)
GDLC rejected call to start LS.
LS = ETHL1
Error = cannot find the remote name (-920)
The system errpt records contain the following:
- ------------------------------------------------------------------------
LABEL: LAN0026
IDENTIFIER: 4F9A1632
Date/Time: Sat Apr 6 08:20:59 2008
Sequence Number: 1242642
Machine Id: 000000000100
Node Id: testlab
Class: S
Type: Temp
Resource Name: SYSXDLCI
Description
SOFTWARE PROGRAM ERROR
Probable Causes
LAN LLC COMMUNICATIONS
DATA LINK CONTROL USER
Failure Causes
COMMUNICATIONS INTERFACE
CALL NAME...REMOTE NAME NOT FOUND
Recommended Actions
REVIEW LINK CONFIGURATION DETAIL DATA
ATTEMPT TO REESTABLISH THE CONNECTION
IF PROBLEM PERSISTS THEN DO THE FOLLOWING
CONTACT LAN ADMINISTRATOR RESPONSIBLE FOR THIS LAN
Detail Data
DATA LINK TYPE:
IEEE-Ether DLC
COMMUNICATIONS DEVICE NAME:
ent0
DETECTING MODULE
lankproc.c
MODULE LINE NUMBER:
4158
------------------------------------------------------------------------
[{"Type":"MASTER","Line of Business":{"code":"LOB70","label":"Z TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKK8Z","label":"Communications Server for Data Center Deployment"},"ARM Category":[{"code":"a8m0z0000001jShAAI","label":"Comm Server DSD AIX V7"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"}],"Version":"All Versions"},{"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"All","Platform":[{"code":"PF002","label":"AIX"}],"Version":"7.0.0.0","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
Modified date:
05 July 2023
UID
swg21303346