IBM Support

WMB/IIB MustGather: General or Unknown problem on Windows

Troubleshooting


Problem

You are experiencing a General or Unknown problem in IBM Integration Bus (IIB) and WebSphere Message Broker (WMB) for Windows. You would like to know what documentation you must collect (MustGather) so that the IBM Integration Bus / WebSphere Message Broker Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.

[{"Product":{"code":"SSNQK6","label":"IBM Integration Bus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Problem Determination","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.0;9.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKM8N","label":"WebSphere Message Broker"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
28 April 2025

UID

swg21299463