Troubleshooting
Problem
You are experiencing a General or Unknown problem in IBM Integration Bus (IIB) and WebSphere Message Broker (WMB) for Windows. You would like to know what documentation you must collect (MustGather) so that the IBM Integration Bus / WebSphere Message Broker Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.
[{"Product":{"code":"SSNQK6","label":"IBM Integration Bus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Problem Determination","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.0;9.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKM8N","label":"WebSphere Message Broker"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21299463