How To
Summary
This document provides information on how to resolve or work around situations when an AIX LPAR or VIOS (PowerVM server) does not boot and is hung at LED 2700.
After an LPM or firmware upgrade, the system appears to hang with an LED 2700 during the boot process.
The error can be the result of an extended amount of time required by the system to scan virtual Fibre Channel adapters and LUNs.
This results in the cfgmgr command to time out, preventing the LPAR from booting and displaying LED 2700 (that is, on the HMC).
The issue can be prevented by making sure all the adapters and LUNs are in either an available or defined state before booting or rebooting an LPAR.
Environment
Steps
Boot into SMS and select "5" Boot Options;PowerPC Firmware
Version EH350_120
SMS 1.7 (c) Copyright IBM Corp. 2000,2008 All rights reserved.
----
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- -- - Main Menu
1. Select Language
2. Setup Remote IPL (Initial Program Load)
3. Change SCSI Settings
4. Select Console
5. Select Boot Options
---
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- --- - Navigation Keys:
X = eXit System Management Services ---
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- --- - Type menu item number and press Enter or select Navigation key:5
Then, "4" SAN Zoning SupportPowerPC Firmware
Version EH350_120
SMS 1.7 (c) Copyright IBM Corp. 2000,2008 All rights reserved.
----
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- -- - Multiboot
1. Select Install/Boot Device
2. Configure Boot Device Order
3. Multiboot Startup <OFF>
4. SAN Zoning Support
---
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- --- - Navigation keys:
M = return to Main Menu
ESC key = return to previous screen X = eXit System Management Services
---
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- --- - Type menu item number and press Enter or select Navigation key:4
Choose the desired VFC adapterA message appears stating that it may now be possible to perform SAN zoning to the adapters WWPN
.---
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- . | The selected adapter has been open
ed . | | Zoning of attached disks may now be poss
ible . | | Press any key to close the adapter and return to the previous menu. |
`---
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- '
On the VIOS, it would now be observed that the client vfchost adapter status changes to LOGGED_IN.
Additional Information
| SUPPORT |
|---|
|
If you require more assistance, use the following step-by-step instructions to contact IBM to open a case for software with an active and valid support contract. 1. Document (or collect screen captures of) all symptoms, errors, and messages related to your issue. 2. Capture any logs or data relevant to the situation. 3. Contact IBM to open a case: -For electronic support, see the IBM Support Community: 4. Provide a clear, concise description of the issue. - For more information, see: Working with IBM AIX Support: Describing the problem. 5. If the system is accessible, collect a system snap, and upload all of the details and data for your case. - For more information, see: Working with IBM AIX Support: Collecting snap data |
Document Location
Worldwide
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Document Information
Modified date:
27 April 2022
UID
ibm10967257