IBM Support

dsmadmc and dsmc can't display Japanese characters after applying Microsoft's update program KB4487006.

Troubleshooting


Problem

Dsmadmc and dsmc can not display any Japanese characters after applying the update program KB4487006 provided by Microsoft.

Symptom

1. An example of dsmadmc before applying the update program KB4487006:
----------------------------------------------------------------------------------
C:\Program Files\Tivoli\TSM\baclient>dsmadmc
IBM Spectrum Protect
コマンド行管理インターフェース - バージョン 8、リリース 1、レベル 7.0
(c) Copyright by IBM Corporation and other(s) 1990, 2019. All Rights Reserved.
ユーザー ID の入力:
ANS1353E セッションは拒否されました: ユーザー ID が誤っているか、管理者権限を持っていないか、サーバーに認識されていませ ん。
ANS8023E サーバーとのセッションの確立ができません。
ANS8002I 最高の戻りコードは 940 でした。
C:\Program Files\Tivoli\TSM\baclient>
----------------------------------------------------------------------------------
2. An example of dsmadmc after applying the update program KB4487006:
---------------------------------------------------------------------------------
C:\Program Files\Tivoli\TSM\baclient>dsmadmc
IBM Spectrum Protect
(c) Copyright by IBM Corporation and other(s) 1990, 2019. All Rights Reserved.
ANS1353E ANS8023E
ANS8002I
C:\Program Files\Tivoli\TSM\baclient>
----------------------------------------------------------------------------------

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSER5J","label":"IBM Spectrum Protect Extended Edition"},"Component":"client","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.1.7.0","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
02 October 2024

UID

ibm10960922