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TWA showing error CTGBH0014E in TBSM 6.2

Troubleshooting


Problem

 
Tivoli Business Service Manager 6.2 and JazzSM 3.1.3.2 When trying to use the Time Window Analyzer page - Add service-Search and click okay, it return error TGBH0014E unable to fetch information from metric service: The service cannot be found for the endpoint reference (EPR) http://<Server1 hostname>:9080/ChartService/services/QueryService/

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSPFK","label":"Tivoli Business Service Manager"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.2","Edition":"6.2 and 6.2 FP1","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
23 March 2020

UID

ibm10958335