IBM Support

Intermittent "Unable to fetch data" errors when opening views (inside Books) in PAW, caused by APAR PH07697

Troubleshooting


Problem

User launches PAW, opens a book and tries to view reports. An error appears.
The problem may be intermittent.

Symptom

Errors similar to:
  • Unable to fetch data
  • Unable to drill.
  • Unable to modify the view hierarchy.
  • Unable to fetch data. Unable to compose your request.
  • Unable to apply your selection.
  • Unable to retrieve server capabilities for prime.

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
20 September 2021

UID

ibm10957105