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"Insufficient permissions to view subscriptions" status for 'Subscription', when click on user's User profile in PAA

Troubleshooting


Problem

Administrative user (user#1) launches Planning Analytics website, and clicks 'Administration' (to launch PAA).
Administrative user clicks 'Users' tab, and clicks on a different user (user#2).
  • In the 'Subscription' section, it says: Insufficient permissions to view subscriptions

Symptom

image-20190624163823-1
Insufficient permissions to view subscriptions

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
20 September 2021

UID

ibm10956473