Troubleshooting
Problem
The GSK7BAS_64.msi file shipped with IBM Tivoli Directory Server V6.1 or V6.2 may not install correctly on 64-bit Windows operating systems.
Symptom
The following dialog may pop-up on failed 64-bit gskit installation.
GLPINS007E GSKit installation failed.
![[$254A9DDE0C3948EA.jpg]](/support/pages/system/files/support/swg/sectech.nsf/0/852577ca00090933852573db000160a0/Symptom/0.1C4.jpg)
I
1: The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance
[{"Product":{"code":"SSVJJU","label":"IBM Security Directory Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.1;6.2","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21294079