IBM Support

Collect troubleshooting data for a performance problem in IBM MQ for z/OS

Troubleshooting


Problem

You are experiencing a performance problem in IBM MQ for z/OS. The IBM Software Support Handbook states that analyzing performance is one of the activities that often require some form of Advance Support Offering. If analysis reveals a suspected defect in the product, you would like to know what documentation you must collect (MustGather) so that the IBM MQ Support team can diagnose your problem.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWN2J","label":"IBM MQ for z\/OS"},"ARM Category":[{"code":"a8m0z00000008LcAAI","label":"Performance"}],"ARM Case Number":"","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"8.0.0;9.0.0;9.1.0;9.2.0;9.3.0;9.4.0;and future releases"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m0z00000008LcAAI","label":"Performance"}],"Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"8.0.0;8.1.0;9.0.0;9.0.1;9.0.2;9.0.3;9.0.4;9.0.5;9.1.0;9.1.1;9.1.2;9.1.3;9.1.4;9.1.5;9.2.0;9.2.1;9.2.2;9.2.3;9.2.4;9.2.5;9.3.0;9.3.1;9.3.2;9.3.3;9.3.4;9.3.5;9.4.0;9.4.1;9.4.2;9.4.3;and future releases"}]

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Document Information

Modified date:
28 April 2025

UID

swg21291192