Troubleshooting
Problem
Error "NRegexpLibrarySwitchFromString: referenced symbol not found"
Symptom
Error message when starting the probe
ld.so.1: nco_p_mttrapd: fatal: relocation error: file /opt/netcool/platform/solaris2/lib/libOpl_r.so.1: symbol NRegexpLibrarySwitchFromString: referenced symbol not found
Cause
The library path is set incorrectly
Resolving The Problem
Open a new shell so that the library path is not set. From this shell, export the NCHOME and OMNIHOME environment variables. Then, start the probe from the $OMNIHOME/probes directory.
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Marconi EMOS","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"7.4.0;7.3.1;7.3.0;8.1.0","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21289732