Troubleshooting
Problem
After a power shutdown, the TSM server can no longer run schedules
Cause
Missing storage pool volume
Resolving The Problem
After a power shutdown, the TSM server can no longer run schedules. And the following errors shown in the Activity Log:
ANR2579E Schedule <schedule_name> in domain <domain_name> for node <node_name> failed (return code 12). (SESSION: xxx)
ANR2752E Scheduled command DAILY_MAINTENANCE failed. (SESSION: xxx, PROCESS: xx)
Also the Activity Log shows the following errors:
ANR9999D pspvrfio.c(251): ThreadId<43> Open error on file <drive_path_file_name.BFS> with LastError = 3 (SESSION: XXX, PROCESS: YY)
ANR9999D ThreadId<43> issued message 9999 from: (SESSION: XXX, PROCESS: YY)
ANR8501E System return code 6 received opening volume <drive_path_file_name.BFS> with file name <drive_path_file_name.BFS> (SESSION: XXX, PROCESS: YY)
ANR1401W Mount request denied for volume <drive_path_file_name.BFS> - mount failed. (SESSION: XXX, PROCESS: YY)
The cause is that the volume specified by <drive_path_file_name.BFS> is a storage pool volume, and the drive which it resides on is a SAN drive and was lost after the power failure.
Restore the missing drive and recover the storage pool volume resolved the problem.
[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Supported Versions","Edition":"All Editions","Line of Business":{"code":"LOB26","label":"Storage"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21255839