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Unable to log in to Planning Analytics Cloud - An error has occurred - FBTSML242E Authentication failed at the identity provider.

Troubleshooting


Problem

Upon logging in to Planning Analytics Cloud, users receive the following error:
  An error has occurred
  FBTSML242E Authentication failed at the identity provider

image 1202

Document Location

Worldwide

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Document Information

Modified date:
20 September 2021

UID

ibm10888417