Troubleshooting
Problem
After upgrading from 11.7.1 to later 11.7.1 Service Packs (e.g. SP1, SP2) in a UG environment, the ia-services and ia-analysis pods go into CrashLoopBackOff Status.
Symptom
Run the following command from the UG node:
kubectl get pods | grep ia-services
The output should be something similar to the following example:
ia-services-2622810079-bp266 1/1 CrashLoopBackOff 0 6h
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Component":"Information Analyzer","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"11.7.1.SP1 11.7.1.SP2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
25 April 2025
UID
ibm10887665