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Planning Analytics Workspace not starting on Windows Server 2016 - ActivateLayer failed in Win32

Troubleshooting


Problem

You have installed Planning Analytics Workspace on Windows Server 2016. 

When starting the application, you face the following error for one or more containers:
ActivateLayer failed in Win32: The process cannot access the file because it is being used by another process.

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm10887561